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Please read the terms of this agreement carefully before you start to use the site as your use indicates that you accept these terms and that you agree to abide by them. If you do not agree with all the terms and conditions, please refrain from using our site.

Email Hippo Limited (Email Hippo, our, we), a UK corporation, owns and operates

1. Using our website and free services

1.1. Access to this website is permitted on a temporary basis, and Email Hippo reserves the right to withdraw or amend the service provided on our site without notice. Email Hippo will not be liable if for any reason our site, in its entirety or in part is unavailable at any time or for any period or if it is closed indefinitely.

1.2. Although Email Hippo aims to update the site regularly any of the material on our site may be out of date at any given time, and you agree that we are under no obligation to update such material.

1.3. You agree to comply with all applicable laws and regulations in connection with your use of Email You may not use our website or linked sites to post or transmit any illegal material, including without limitation any transmissions that would constitute a criminal offence, give rise to civil liability, or otherwise violate any local, state, national or international law or regulation.

1.4. In particular, the following is a non-exhaustive list of acts that are prohibited:

  • Acts that may materially or adversely affect the quality of other users’ experience;
  • Acts that in any way cause, or may cause, damage to our website or impair the availability or accessibility of our website;
  • Using our sites in any way that is unlawful, illegal, fraudulent or harmful or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
  • Using any method, software or program designed to collect identity information, authentication credentials, or other information;
  • Falsifying information or impersonating any person or entity or falsely stating or misrepresenting Your affiliation with a person or entity;
  • Modifying, changing or creating any derivative works of Email Hippo Services, including translation or localization;
  • Copying, decompiling, disassembling, decrypting, reverse engineering, or otherwise attempting to derive the source code for Email Hippo Services;
  • Redistributing, encumbering, selling, renting, leasing, sublicensing, displaying, publishing, disclosing or otherwise transferring rights to Email Hippo Services, in whole or in part, to any other person or entity;
  • Removing or altering any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in Email Hippo Services;
  • Permitting any unauthorized person to access or use the Email Hippo Services or use the Hosted Services to provide services to third parties;
  • Interfering with or disrupting the integrity or performance of the Email Hippo Service or Hosted Services or the data contained therein;
  • Attempting to gain unauthorized access to the service or its related systems or networks or making any alteration to the Platform;
  • Performing domain scanning/directory harvesting or Email appending;
  • Using techniques to exploit our free service beyond the levels stated on the website.

1.5. As Network Administrators Email Hippo reserves the right to monitor any or all network traffic at any time and for whatever reason at our sole discretion without notice or notification as we may deem appropriate.

1.6. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

2. Our intellectual property

2.1. Email Hippo is the owner and licensee of all intellectual property rights in our site, and in the material published on it. The works are protected by copyright laws and treaties around the world. All such rights are reserved.

2.2. You may download extracts, of any page(s) from our site for your personal reference and you may share references to our website within your organisation.

2.3. You must not in any way modify digital or paper copies of any materials you have downloaded or printed and you must not use any illustrations, graphics, photographs, video or audio sequences separately from any accompanying text.

2.4. When using our content, or that of any identified contributors, you must acknowledge the source and authors of original material, whether that is Email Hippo or an identified contributor.

2.5. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

2.6. Any breach of these terms will result in your right to use our site being ceased immediately and you must return or destroy any copies of the materials you have made and provide evidence of this to Email Hippo.

3. Our liability

3.1. The content, materials and commentary displayed on Email Hippo’s website is provided without any guarantees, conditions or warranties as to its accuracy.

3.2. The content on our website is not intended to amount to advice upon which any reliance should be placed. Email Hippo disclaims all liability and responsibility arising from any reliance placed on the website’s contents by any visitor, or by anyone receiving information based on our website’s content including:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any content posted on it, including:
    • loss of income, revenue, business, profits or contracts;
    • loss of anticipated savings or the cost of time expended/wasted;
    • loss of data;
    • loss of goodwill;
    whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

3.3. Email Hippo will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

3.4. To the maximum extent permitted by applicable law, in no event will Email Hippo be liable for any indirect, special, incidental or consequential damages arising out of the use of or inability to use Email Hippo services or losses, even if advised of the possibility thereof, and regardless of the legal or equitable theory (contract, tort or otherwise) upon which the claim is based. In any case, Email Hippo’s entire liability to You under any provision of this agreement shall not exceed the last twelve months of fees applying to Email Hippo services.

4. Disclaimer of warranty

Email Hippo makes every effort to ensure that information contained in Query Responses is valid. However, Email Hippo shall not be held liable for any inaccuracies contained within its query responses, or inaccuracies caused by incomplete or inaccurate Data provided by third party sources. Email Hippo makes no warranty or condition of any kind whatsoever, expressed or implied regarding Email Hippo services. All implied warranties and terms and conditions, including those of merchantability, are hereby disclaimed. Email Hippo does not warrant that the operation of Email Hippo Services will be uninterrupted or error-free, or that all defects in Email Hippo Services will be corrected. No oral or written information or advice given by Email Hippo or our authorized representatives shall create a warranty or in any way increase the scope of our obligations hereunder.

5. Your confidentiality, privacy and data

5.1. The privacy policy which is available at is incorporated into this agreement. We process information about you and for you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that:

  • all data provided by you is accurate;
  • you have the legal right to disclose your data to Email Hippo; and
  • the use of your data by Email Hippo will not: (a) breach the provisions of any law, statute or regulation; (b) infringe the Intellectual Property Rights or other legal rights of any person; or (c) give rise to any cause of action against Email Hippo, in any jurisdiction and under any applicable law.

5.2. You acknowledge and agree that you are the Data Controller and that Email Hippo is the Data Processor in respect of the personal data transferred and / or processed from time to time in accordance with the terms of this agreement. The parties agree that they will comply with their respective obligations in order to comply with the Data Protection Legislation as set out in the Privacy Policy available at and Data Processing Terms available at

5.3. You hereby grant to Email Hippo a non-exclusive license to access, temporarily store, and process your data for the sole purpose of performing Email Hippo services and the exercise of Email Hippo’s rights under this agreement, together with the right to sub-license these rights to its Cloud Providers for hosting, connectivity and telecommunications services as reasonably required for the performance of Email Hippo’s obligations and the exercise of Email Hippo’s rights under this agreement.

5.4. You agree to limit the personal data you provide to Email Hippo to only email addresses. Furthermore if you provide Email Hippo with personal data other than email addresses you shall indemnify Email Hippo against any claim, loss, damage, administrative fine or expense (including without limitation legal expenses) suffered or incurred by Email Hippo related to its processing of this personal data.

6. Ownership by Email Hippo:

You acknowledge that Email Hippo owns and retains all right, title and interest, including but not limited to, all copyright, patent, trade secret rights, moral rights and other intellectual property rights, in and to Email Hippo Services (and any portions thereof), including all related intellectual property rights, in and to Email Hippo Services and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by You or any other party relating to Email Hippo Service. Email Hippo name, logo, and the product names associated with Email Hippo Services are trademarks of Email Hippo or third parties, and no right or license is granted to use them. You agree not to contest or challenge, or take any action inconsistent with or that may damage or impair Email Hippo’s ownership or rights, and further You shall not contest or challenge, or take any action inconsistent with or that may damage or impair the ownership or intellectual property rights of Email Hippo’s licensors. In addition, You acknowledge Email Hippo does not retain Your Data as provided to it but may retain certain transactional information for data aggregation services to permit data analyses. For the avoidance of doubt, any use of Your Data by Email Hippo and the retention of transactional information is governed by Email Hippo’s Data Processing Terms which are available at unless a separate Data Processing Agreement has been agreed with Email Hippo.

7. Linking to our site

7.1. You may link to our site, provided you do so in a way that is fair and legal and does not: damage our reputation or take advantage of it; or suggest any form of association, approval or endorsement by Email Hippo where none exists.

7.2. You must not: create a link to from a website which is not owned by you; or frame within any other site.

7.3. We reserve the right to withdraw linking permission without notice.

8. Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Governing law and jurisdiction

9.1. The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

9.2. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

10. Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.

11. Miscellaneous

11.1. You may not assign this Agreement or Your rights and obligations under this Agreement without the prior reasonable written consent of Email Hippo and any such purported assignment shall be null and void. This Agreement shall be binding upon and inure to the benefit of the successors and assignees of Email Hippo.

11.2. Should litigation arise between the Parties regarding this Agreement, the party in whose favor final judgment is entered shall be entitled to recover from the other party reasonable attorney’s fees and all reasonable costs incurred.

11.3. Should any term or provision of this Agreement be finally determined by a court of competent jurisdiction to be void, invalid, unenforceable or contrary to law or equity, the offending term shall be modified and limited (or if strictly necessary, deleted) only to the extent required to conform to the requirements of law and the remainder of this Agreement (or, as the case may be, the application of such provisions to other circumstances) shall not be affected thereby but rather shall be enforced to the greatest extent permitted by law.

11.4. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of Email Hippo Services or the Agreement must be filed within six (6) months after such claim or cause of action arose or be forever barred.

11.5. This Agreement supersedes all prior agreements and understandings, written or oral, express or implied.

Policy last updated: October 19th, 2018